Please make sure that you log-in using your MyTyndale username and password when accessing the online library resources from off-campus. Sign in to https://one.tyndale.ca/ first. Then when you go to the Library website, you will already be logged in to use Tyndale resources through the Library web page.
If you cannot sign in to https://one.tyndale.ca/, it could be an IT related issue. In that case you will need to contact the Student IT Help Desk and they will help you resolve any password related issues:
Student IT Help contact information
Telephone: (416) 226-6620 x4357 (HELP)
Email: StudentITHelp@tyndale.ca
